Frequently Asked Questions

Everything you need to know about shopping with Qhc.com.pk

What are the standard delivery times for orders within Pakistan?

We typically deliver orders within 3 to 5 business days for major cities, while remote areas may take up to 7 business days.

What payment methods do you accept?

We offer multiple payment options including Cash on Delivery (COD), Bank Transfers, and secure JazzCash or EasyPaisa mobile wallet payments.

What is your return and exchange policy?

You can return or exchange any unused item within 7 days of delivery, provided it is in its original packaging with all tags intact.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via SMS and email which you can use on our courier partner's website to monitor your shipment.

Are the products on Qhc.com.pk authentic?

Yes, we guarantee that all products listed on our platform are 100% authentic and sourced directly from authorized distributors or manufacturers.

Do you offer international shipping?

Currently, we only ship within Pakistan; however, we are working on expanding our services to international customers in the near future.